Software as a Service (SaaS) featuring crop monitoring technology and real-time data analysis; consulting in precision agriculture technology; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for the optimization and prediction of water and nutrient requirements in hydroponic systems

Privacy Policy

Effective Date: October 13, 2025

Last Updated: October 13, 2025

1.⁠ ⁠Introduction

Welcome to Zhagra (“we,” “us,” or “our”).

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit [zhagra.com] and any related services or communications (the “Site”).

By using our Site, you consent to the practices described in this Policy.

2.⁠ ⁠Who We Are

Zhagra is a technology company developing AI-driven solutions for precision agriculture and sustainable food production.

We operate globally, with primary operations based in Singapore and affiliates in Chile and other regions of Southeast Asia.

For privacy-related inquiries, please contact: contact@zhagra.com

3.⁠ ⁠Information We Collect

a. Information you provide directly

Name, email address, company, role, and other contact details when you submit forms or inquiries.

Any communications, messages, or attachments you send us.

b. Information collected automatically

IP address, browser type, operating system, device information, referring URLs, and access timestamps.

Analytics data and cookies that help us improve performance and user experience.

c. Information from third parties

Data from analytics, marketing, or hosting providers that assist us in operating and optimizing our Site.

4.⁠ ⁠How We Use Your Information

We use the collected information to:

Communicate with you and respond to inquiries.

Improve our website, services, and user experience.

Conduct analytics and performance measurement.

Ensure compliance with applicable laws and security obligations.

Where consent is given, send updates or marketing communications.

We always process personal data lawfully, fairly, and transparently.

5.⁠ ⁠Lawful Basis for Processing (EU / UK / SG / SEA)

We process your data under one or more of the following legal bases:

Consent: When you have provided clear consent for processing.

Contract: When processing is necessary to provide requested services.

Legal obligation: When required by applicable law.

Legitimate interest: When processing is necessary for our legitimate business purposes and does not override your rights.

6.⁠ ⁠Use of Cookies and Tracking Technologies

Zhagra uses cookies and similar technologies for:

Website performance and analytics.

Remembering preferences.

Security and session management.

You can manage or disable cookies through your browser settings.

7.⁠ ⁠Data Sharing and International Transfers

We may share limited personal data with:

Service providers (hosting, analytics, communication, and marketing partners).

Legal authorities where required by law.

Affiliates and subsidiaries in Singapore, Chile, or other operating regions.

When data is transferred across borders (e.g., between Singapore and Europe), we implement safeguards consistent with Singapore’s PDPA, EU’s GDPR, and other local privacy frameworks, such as standard contractual clauses.

8.⁠ ⁠Data Retention

We retain personal information only as long as necessary for the purposes stated in this Policy or as required by law.

After that period, data is securely deleted or anonymized.

9.⁠ ⁠Data Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission is completely secure; use of the Site is at your own risk.

10.⁠ ⁠Your Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the data we hold about you.

Correction: Request corrections to inaccurate or incomplete information.

Deletion: Request that we delete your data (“right to be forgotten”).

Objection / Withdrawal: Withdraw consent or object to processing at any time.

Portability: Request to transfer your data to another controller.

To exercise these rights, contact us at contact@zhagra.com.

Regional Notes:

Singapore (PDPA): You may request access or correction of your personal data at any time.

Chile / SEA: Data subjects have the right to transparency, correction, and deletion in line with emerging privacy laws.

EU / UK: You have all rights granted under Articles 15–22 of the GDPR.

USA (CCPA/CPRA): California residents can request disclosure, deletion, and opt-out of the sale or sharing of personal data (we do not sell data).

11.⁠ ⁠Children’s Privacy

Our Site is not intended for individuals under 18 years of age, and we do not knowingly collect data from minors.

12.⁠ ⁠Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

13.⁠ ⁠Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date. We encourage you to review this Policy regularly.

14.⁠ ⁠Contact Us

For questions, requests, or complaints regarding this Privacy Policy, contact:

Zhagra

contact@zhagra.com

https://zhagra.com